Privacy Policy

Introduction

ALINERS LTD is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you use the CHEWZ™ website.

Information We Collect

We may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information, processed securely by Stripe. We do not store payment card details.
  • Order history
  • Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products
  • Respond to customer enquiries
  • Improve our website and services
  • Comply with legal obligations

Where you have given your consent, we may also send occasional updates about CHEWZ™ products and services. You may unsubscribe at any time.

Payment Security

Payments are processed securely by Stripe. CHEWZ™ does not store your payment card details.

Sharing Your Information

We only share your information where necessary, including with:

  • Payment providers
  • Delivery companies
  • Professional advisers where required
  • Legal or regulatory authorities where required by law

We never sell your personal information.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion where appropriate
  • Restrict or object to processing in certain circumstances
  • Request the transfer of your data
  • Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience.

You can manage your cookie preferences through your browser settings.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the contact details provided on the website.

This Privacy Policy may be updated from time to time. Any changes will be published on this page.